Privacy Policy
Last updated: 5 November 2026
This Privacy Policy explains how High Links Real Estate LLC (“High Links”, “we”, “us”), Building 10, Bay Square, Business Bay, Dubai, United Arab Emirates, collects and uses personal data through this website, highlinks.ae. You can reach us at [email protected] or on +971 58 519 8540.
1. What we collect
We collect personal data only when you send us an enquiry or contact us, and a small amount of technical data when you use the website.
Details you give us: your name, phone or WhatsApp number, your email address (optional) and anything you write in your message.
Context of your enquiry: the page or project you were viewing, the website address you came from, and any campaign tags in the link you used.
Technical data: your browser and device type, and a one-way scrambled (hashed) version of your IP address that we use only to detect spam and abuse. We do not store your IP address in readable form with your enquiry.
Your consent: the date and version of the consent you gave when sending the form.
WhatsApp, phone and email: if you contact us through WhatsApp, by phone or by email, we receive the details you share in that conversation, and the provider of that service also processes them under its own terms.
Properties you save on the website are stored only in your own browser. We do not receive them.
2. Why we use your data
To reply to your enquiry and give you information about properties, projects and our services.
To arrange viewings, consultations and follow-up that you ask for.
To keep the website secure and prevent spam and misuse.
To keep records we need for our business and to meet legal and regulatory obligations that apply to real estate brokerage in the UAE.
Our basis for this is your consent (which you give when you send a form), our legitimate business interest in answering enquiries and keeping the website safe, and our legal obligations.
3. Who we share it with
We do not sell your personal data. We share it only with:
our staff and advisors who handle your enquiry;
service providers that help us run the website and communicate with you, such as web hosting, email, and content delivery and security providers (for example Cloudflare, where we use it);
property developers, only where you ask us to put you in touch with them about a specific project;
authorities, regulators or courts where the law requires it.
Some of these providers may process data outside the UAE. Where that happens we expect them to protect it to a standard equivalent to this policy.
4. How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and for our legitimate business and legal record-keeping. When we no longer need them, we delete or anonymise them. You can ask us to delete your details earlier at any time (see section 6).
5. Security
The website uses encrypted connections (HTTPS). Access to enquiry data is limited to authorised staff with their own accounts. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.
6. Your rights
Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and related regulations, you may ask us to:
tell you what personal data we hold about you and give you a copy;
correct data that is wrong or incomplete;
delete your data, or restrict or object to how we use it;
withdraw your consent at any time (this does not affect what we did before you withdrew it).
Email [email protected] with your request. We may need to confirm your identity before we act on it. If you are not satisfied with our response, you may complain to the UAE Data Office or the relevant authority.
7. Marketing messages
We contact you about the enquiry you sent. We will not add you to marketing lists without your consent, and you can ask us to stop contacting you at any time.
8. Children
This website is intended for adults. We do not knowingly collect personal data from children.
9. Links to other websites
Pages on this website may link to other websites, including WhatsApp and developer websites. We are not responsible for their content or privacy practices.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
11. Contact
High Links Real Estate LLC
Building 10, Bay Square, Business Bay, Dubai, UAE
[email protected] · +971 58 519 8540